Care edits and photography
Care edits explain categories and routine ideas. Editorial photographs do not establish exact product appearance, ingredients, pack size or availability. Confirm the details for the exact items before agreeing an order.
Your routine
Planning tools organise your own preferences. They do not diagnose hair or scalp conditions, predict results, verify product compatibility or provide treatment recommendations. Follow the current instructions and age guidance for each exact product.
Enquiries and orders
Saving an edit or submitting a question does not reserve stock or place a paid order. Exact products, quantities, price, delivery arrangements and applicable terms must be agreed before payment.
Accounts and payment
Keep your credentials private and use accurate contact details. Only pay a reference assigned to your account after reviewing its description, amount and terms.
Local notes
Local storage is device and browser specific. Keep your own copy of important notes. Do not record private health details, children's information or third-party personal data in these tools.
Changes and returns
Contact us with the agreed order reference about changes, damaged items or return questions. Confirm the appropriate return route before sending anything back. These terms do not remove rights that cannot lawfully be excluded.
Ask about the terms